Frequently Asked Questions

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Fill out the information under our “Contact Us” page with your event details, and we’ll get back to you within 48 hours to confirm availability. Then we will email you our rental agreement and invoice. Your flower wall will only be booked after we receive a deposit. 

No, our flower walls are made with premium silk flowers, ensuring they look and feel like real blooms.

The rental includes the floral wall, delivery, setup, and takedown services. The equipment included consists of 1 crossbar stand, 2 rubber base weights, 1 floral wall, and 1 decorative sign (if applicable). 

A $150.00 non-refundable deposit is required to secure your event date.  The remaining balance is due one week prior to your event.  Bookings made within 30 days of the event date, full payment is required. 

Our flower wall rentals start at $400.00 for 4 hours. Every additional hour is $50.00. For detailed pricing, please refer to our Wall Collection page. We also offer flexible rental durations for events such as conferences, conventions, and festivals, ranging from 24 hours to 7 days, with additional charges for extended bookings.

No. We service the South Florida area from Boca Raton to Miami at no additional cost. 

Our team will arrive one-hour prior to the agreed upon start time to install the flower wall.  

Choose a place where your guests have plenty of space to pose and take pictures. The walls are best placed against a solid wall and must be placed on an flat/even surface for stability.

No. Moving the flower wall after it has been set up by our team will result in a $50.00 penalty fee.  This is for the safety of our clients and the protection of our equipment. Please contact our team immediately if any issue arises that would warrant the wall to be moved. 

Outdoor installations must be set up on a flat, even surface to ensure stability. They should also be placed under a covered area to protect the floral wall from the elements, including rain and sun damage. If these conditions aren’t met at the time of installation, we may choose not to proceed with the setup.

Yes, the event date can be changed after booking. Your $150.00 non-refundable deposit will be transferred to a future AVAILABLE date with no additional fees, as long as the new date is within 60 days of the original event date. 

If your event exceeds the agreed-upon end time by more than 15 minutes, a $50.00 exceeding rental time fee will be charged. This fee must be paid within 48 hours after the event date. 

Yes, if your event extends beyond 10:00PM local time, there will be a $75.00 late pick-up fee. This fee will be due along with the remaining balance one week before your event date. 

To ensure availability, we recommend booking as soon as possible or at least 3-5 months in advance. However, we can often accommodate last-minute requests.

Yes. We offer both wooden and neon signs that can be hung on the flower wall. Prices may vary, so feel free to contact our team for a personalized quote. You may also provide your own lightweight sign to be attached to the wall. Please inform our team to arrange this in advance. 

If upon installation, weather conditions pose a safety risk to the floral wall(s), we may elect not to proceed with installation. In cases where outdoor conditions are unfavorable, we can offer indoor installation, provided there is adequate space available. If wind speeds exceed 15 miles per hour, installation will not proceed for safety reasons. Should weather conditions prevent the installation, a full refund will be issued, excluding the non-refundable $150.00 deposit.

You assumes full responsibility for any damage to the floral wall(s), including visible damage, destruction, wear and tear, or stains caused by substances or elements not already on the floral wall(s). If any damage occurs, a $500.00 fee per floral wall will be charged. In the event of total loss caused by fire, water, theft, or unforeseen circumstances, a $1,000.00 replacement fee will be charged. These fees must be paid within 48 hours after the event date.

We may take photos or videos during your event for promotional purposes, including sharing on our website or social media platforms like Instagram, Facebook, etc. These images may be used for marketing and advertising. Please note, clients will not receive any direct benefits, such as additional customers or compensation, from any increased visibility or engagement from these posts.